Privacy Policy

Welcome to Laynix. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

By using Laynix, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

We may collect the following types of information:

Information You Provide: When you register for an account, request a demo, or contact us, you may provide us with personal information such as your name, email address, phone number, business name, and other contact details.

Call and Message Data: As part of our service, we process phone calls and messages on your behalf. This may include caller information, call recordings (where legally permitted and with appropriate consent), message content, and related metadata.

Usage Information: We automatically collect certain information about how you interact with our services, including log data, device information, and analytics.

This section will be updated with additional details.

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and route calls and messages on your behalf
• Communicate with you about your account and our services
• Respond to your inquiries and provide customer support
• Send you updates, marketing communications, and promotional materials (with your consent)
• Analyze usage patterns to improve user experience
• Protect against fraud and unauthorized access

This section will be updated with additional details.

We use cookies and similar tracking technologies to collect and track information about your use of our website and services. Cookies are small data files stored on your device that help us improve your experience.

Types of cookies we use:

• Essential cookies: Required for basic site functionality
• Analytics cookies: Help us understand how visitors interact with our site
• Preference cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect the functionality of our services.

We may share your information with third-party service providers who assist us in operating our services, including:

• Cloud hosting and infrastructure providers
• Analytics and monitoring services
• Customer relationship management (CRM) platforms
• Payment processors
• Communication services (telephony, SMS)

These third parties are contractually obligated to use your information only for the purposes we specify and to protect your data in accordance with applicable laws.

This section will be updated with specific third-party disclosures.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Employee training on data protection

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

This section will be updated with additional security details.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your data, and applicable legal requirements.

This section will be updated with specific retention periods.

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to object to or restrict certain processing
• The right to data portability
• The right to withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the information provided below.

This section will be updated with jurisdiction-specific rights information.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: support@laynix.com

Mailing Address:
Brigde Point Solutions, Inc dba/ Laynix AI
440 Louisiana St. Ste 959
Houston, TX 77002
United States